Information Gathering Techniques Course Page
Books for Information Gathering
- Requirements by Collaboration, Workshops for Defining Needs, Ellen Gottesdiener
- Facilitation at a Glance!, A Pocket Guide of Tools and Techniques for Effective Meeting Facilitation, Ingrid M. Bens, Dan Picard, Carol Tornatore, Mary House
- The Big Book of Flip Charts, Robert Lucas
- Gamestorming, A Playbook for Innovators, Rulebreakers, and Changemakers, Dave Gray, Sunni Brown, James Macanufo
Web Sites
- Empathy Map Google search, Gamestorming
Tools
Interviews
- Interview Planner Download MS Word, Download PDF
Workshops
- Workshop Planner Download MS Word, Download PDF
- Workshop Quick Reference Download PDF
- Hand Out on Consensus Decision Making Download PDF
Canvases
- Other canvases (at bottom of page)